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FACUA demands the withdrawal of the penalty fee for Movistar Fusion

FACUA-Consumers in Action have demanded Movistar to withdraw the penalty fee of 190 euros that ensues for any new subscriber who wants to cancel Movistar Fusion -package before the twelve months...

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Vodafone poorly valued by customers

The 6th annual survey conducted by FACUA (Consumers in action) about the quality of the mobile telecommunications companies, has revealed that Vodafone is one of the worst among all mobile operators....

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Orange España received most complaints in 2014 according to Facua.org

Orange was in 2014 the telecommunication company with most complaints from FACUA Customers. For the first time, the French multinational company leads the ranking, passing Vodafone that in recent years...

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